At Kinder Toy House, we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, protect, and disclose the information you provide when using our website or services. By accessing or using the Kinder Toy House website (the “Site”) or making a purchase, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Information We Collect

• • Personal Information We may collect personal information that you voluntarily provide when interacting with our Site or making a purchase. This information may include:
    • Full name
    • Contact information (email address, phone number, and mailing address)
    • Payment information (credit card details, billing address)
    • Account login credentials (username and password)
  • Usage Information We may also collect non-personal information about your interactions with the Site and our services. This information may include:
    • IP address
    • Browser type
    • Operating system
    • Referring website URLs
    • Clickstream data
    • Cookies and similar technologies

2. Use of Information

• • We use the information collected for the following purposes:
    • Processing and fulfilling your orders
    • Communicating with you regarding your purchases, inquiries, or requests
    • Providing customer support and resolving issues
    • Personalizing your experience on the Site
    • Improving our products, services, and website functionality
    • Analyzing and monitoring usage of the Site
    • Detecting and preventing fraud or unauthorized activities
    • Complying with legal obligations

3. Data Sharing and Disclosure

• • We may share your personal information with third parties in the following circumstances:

    • Service Providers: We may share your information with trusted service providers who assist us in operating our business and providing services to you (e.g., payment processors, shipping carriers).

    • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

    • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity or parties involved.

4. Data Security

• • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• • You have certain rights and choices regarding your personal information:

    • Access and Update: You may access and update your personal information through your account settings on the Site.

    • Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.

    • Cookies: You have the option to manage cookies and similar technologies through your browser settings. However, please note that disabling cookies may limit your access to certain features of the Site.

    • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children’s Privacy

• • The Kinder Toy House website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

7. Contact Us

• • If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected] or +44 74 5057 3089.